This folder contains 227 articles

How-Tos and Troubleshooting

Classroom Attendance - Students do Not Populate - Flex Scheduling > Daily Attendance:
Issue Students do not populate on Classroom Attendance in a Flex Scheduling school using Daily Attendance Environment Flex Scheduling  Daily Attenda...

Fri, Oct 18, 2024 at 7:10 AM

Creating Tracks After the Beginning of the School Year - CA Only
This article details how a California school district may insert Track Calendars after the beginning of the school year. Note: This article is not a...

Thu, Jun 12, 2025 at 9:32 AM

Custom Bell Schedule - Changes were Made to an Existing Bell Schedule. Why aren't the New Times Reflected on the Days the Bell Schedule is Assigned?
Question: Changes were made to the Start or End Times for an existing custom Bell Schedule that had already been assigned to days on the Calendar. Why aren&...

Sat, Aug 10, 2024 at 6:16 PM

District Attendance Letters - Copy of Letter is not displaying in Student Attendance
When using District Attendance Letters, the letter log and copies of letters are not displaying in Student Attendance page. Cause In District Sett...

Fri, Dec 20, 2024 at 9:42 AM

District Attendance Letters - Error When Running
District Attendance Letters fail to generate with an error in CBS.STM - "These columns don't currently have unique values.<br>" Caus...

Thu, Sep 5, 2024 at 10:13 AM

District Attendance Letters - No Letters Found
District Attendance Letters fail to generate  Check LOG for error messages SELECT * FROM LOG WITH(NOLOCK) WHERE OB = 'CBS' ORDER BY DT D...

Wed, Apr 2, 2025 at 4:15 PM

District Attendance Letters - Security for a User Type Account to Review Letters?
Which Security permissions are required for a User type account to review District Attendance Letters? The User type account will need Read permissions ...

Sat, Aug 10, 2024 at 6:16 PM

District Attendance Letters - Should Letters in Other Languages be Separate from the English Letters?
Should Letters in other languages be separate from the English letters? The translated letters should consistently use the same Letter Set. Avoid using ...

Wed, Feb 5, 2025 at 4:48 PM

District Attendance Letters - The Letter Counters on the Attendance Page Did Not Update
Issue The Letter Counters on the student Attendance page is not updating when using District Attendance Letters Cause Letter Counters are not applica...

Thu, Oct 17, 2024 at 9:49 AM

District Attendance Letters Fails to Send via Parent Square
District Attendance Letters fail to be sent via Parent Square, what happens next? The District Attendance Letters Send process will fall back to sending an...

Mon, Nov 25, 2024 at 11:21 AM