This folder contains 52 articles

How-To's and Troubleshooting

Cannot Initialize ATT/CAR - ABS Absence Code Error
When attempting to Initialize ATT/CAR, the following error appears:  You must have an Absence Codes (ABS) Table Defined in order to perform this process.  ...

Sat, Aug 10, 2024 at 6:23 PM

Cannot Initialize ATT/CAR - SEC Classes Error
When attempting to Initialize ATT/CAR, the following error appears: There are no Classes scheduled (SEC records) in this school. At least one Class for one...

Sat, Aug 10, 2024 at 6:23 PM

Custom Bell Schedule - Changes were Made to an Existing Bell Schedule. Why aren't the New Times Reflected on the Days the Bell Schedule is Assigned?
Question: Changes were made to the Start or End Times for an existing custom Bell Schedule that had already been assigned to days on the Calendar. Why aren&...

Sat, Aug 10, 2024 at 6:16 PM

District Attendance Letters - Error When Running
District Attendance Letters fail to generate with an error in CBS.STM - "These columns don't currently have unique values.<br>" Caus...

Thu, Sep 5, 2024 at 10:13 AM

District Attendance Letters - Security for a User Type Account to Review Letters?
Which Security permissions are required for a User type account to review District Attendance Letters? The User type account will need Read permissions ...

Sat, Aug 10, 2024 at 6:16 PM

District Attendance Letters - The Letter Counters on the Attendance Page Did Not Update
Issue The Letter Counters on the student Attendance page is not updating when using District Attendance Letters Cause Letter Counters are not applica...

Thu, Oct 17, 2024 at 9:49 AM

Error message on Mass Change Attendance Codes page
Server error is displayed when attempting to use the Mass Change Attendance Codes function. Error message: Index and length must refer to a location with...

Fri, Aug 23, 2024 at 2:25 PM

Flex - Attendance - How to Mark a Staff Record when the Teacher is Not Taking Electronic Attendance
Issue: When using Flex Scheduling, there is no Teacher (TCH) record so the Elec Tag (TCH.ET) field cannot be set to exclude a Teacher from attendance taking...

Sat, Aug 10, 2024 at 6:16 PM

Flex - Attendance Submission Log Shows Missing Attendance for Teachers who Have Submitted Attendance
In a Flex school setting, the Attendance Submission Log shows teachers are missing attendance, even if they have submitted attendance. Environment Sch...

Sat, Aug 10, 2024 at 6:16 PM

Flex - Classroom Attendance Submission Not Saving
User selects the "Mark Attendance as Complete" button on Classroom Attendance but it is not saved to the Class Attendance Submission Log (CAS tabl...

Sat, Aug 10, 2024 at 6:16 PM