This folder contains 213 articles
How-Tos and Troubleshooting
When going to the Attendance by Photo page, students do not automatically load for a selected period chart that has an active class with students enrolled. ...
Sat, Aug 10, 2024 at 6:22 PM
Is there a way to hide the student name from displaying on the Attendance by Photo charts? Selecting the Hide Student Name option found under the hambur...
Mon, Jan 13, 2025 at 1:43 PM
On the Attendance Dashboard, when a user enters a date range in the Filters and Options ribbon, why are the dates reverting back to the default dates? E...
Tue, Oct 8, 2024 at 8:48 PM
Attendance Enrollment records cannot contain a non school day date. This query will find students that have Attendance Enrollment records for Enters, Leaves...
Sat, Aug 10, 2024 at 6:22 PM
Issue Teacher has submitted Attendance, but Classroom Attendance and Teacher Portal Attendance do not show the green Attendance Submitted message. Env...
Mon, Jun 16, 2025 at 4:26 PM
Issue When querying the Attendance History (AHS) table after running the Update Attendance History process for a specific date range, the days enrolled co...
Thu, Jan 30, 2025 at 11:58 AM
Issue: Attendance History totals are not being updated by the nightly Attendance History Configuration process. Cause: Multiple Causes, including but no...
Fri, Jun 6, 2025 at 2:23 PM
How to generate a list of students who received School Attendance Letters or District Attendance Letters Query for a Specific Letter Set/Letter ID: LI...
Mon, Nov 25, 2024 at 3:41 PM
School-based Attendance Letters do not generate for students who have enough absences to receive the next part in the letter set. Cause The letter ID i...
Mon, Oct 28, 2024 at 11:47 AM
Issue No data displayed on the Mass Add tab of the Attendance Management page Cause There is a Student Group that has no Created On date populated ...
Thu, Sep 5, 2024 at 8:36 AM