This folder contains 137 articles
How-To's and Troubleshooting
Issue: Attendance History totals are not being updated by the nightly Attendance History Configuration process. Cause: Multiple Causes, including but no...
Mon, Nov 4, 2024 at 11:52 AM
How to generate a list of students who received School Attendance Letters or District Attendance Letters Query for a Specific Letter Set/Letter ID: LI...
Mon, Nov 25, 2024 at 3:41 PM
School-based Attendance Letters do not generate for students who have enough absences to receive the next part in the letter set. Cause The letter ID i...
Mon, Oct 28, 2024 at 11:47 AM
Issue No data displayed on the Mass Add tab of the Attendance Management page Cause There is a Student Group that has no Created On date populated ...
Thu, Sep 5, 2024 at 8:36 AM
When updating the All Day Code, none of the Period Absence Codes are updating with the All Day Absence Code Environment Period Attendance Schools St...
Tue, Nov 19, 2024 at 1:05 PM
The attendance summary on the Student Data > Attendance page shows incorrect totals while the Attendance History page shows correct totals Example: E...
Sun, Oct 20, 2024 at 2:22 PM
Issue: Attendance Summary shows negative Days Present Cause The Independent Study Incomplete code is incorrectly set up Resolution ...
Mon, Oct 21, 2024 at 12:22 PM
Issue: Attendance Summary Widget is not displaying on the Home page. Cause: There are two possible causes depending on the database: School Site - At...
Sat, Aug 10, 2024 at 6:22 PM
Totals on the Average Daily Attendance (ADA) Summary Report Totals are Incorrect for some dates Cause A student has a leave record in Attendance Enrol...
Tue, Oct 22, 2024 at 4:35 PM
Server Error when navigating to the Calendar (DAY) Cause One or more date fields (DAY.DT) is blank in the Calendar Resolution Add a date t...
Thu, Aug 15, 2024 at 3:08 PM