This folder contains 137 articles

How-To's and Troubleshooting

Initialize ATT/CAR - Invalid Term Date
When attempting to Initialize ATT/CAR, the following error appears: Term [1,2,3,4,F,S,Y] has and Invalid Start/End Date. Environment Process: Initial...

Wed, Aug 21, 2024 at 11:24 AM

Initialize ATT/CAR - Self-Hosted District Receives Timeout Error
Error received when attempting to run the Initialize ATT/CAR process: Error: System.Exception: GetDataReader error - Timeout expired. The timeout period...

Thu, Aug 15, 2024 at 3:08 PM

Initialize ATT/CAR Error - You must define ALL Terms you use in your Master Schedule
Issue When attempting to run the Initialize ATT/CAR process, the following error message occurs: You must define ALL Terms you use in your Master Schedule ...

Sat, Aug 10, 2024 at 6:16 PM

Initialize ATT/CAR Process Errors Out
This article addresses Attendance Initialization erroring out with the following error:  System.IndexOutOfRangeException: Index was outside the bounds of ...

Thu, Aug 15, 2024 at 3:08 PM

Internal Only: Attendance History is Not Updating Nightly
Issue: Attendance History totals are not being updated by the nightly Attendance History Configuration process. Cause: Multiple Causes, including but...

Sat, Aug 10, 2024 at 6:23 PM

Is it Recommended to Collect Hourly ADA for Independent Study Students
Question Is it recommended to collect Hourly ADA for Independent Study Students? Answer No, Hourly Attendance Reports should not be used to report AD...

Fri, Nov 8, 2024 at 11:57 AM

Is There a Way to See How Many Students Are Present on a Specific Date?
Question: Is there a way to see how many students are present on a specific date? Answer: The Daily Present By Teacher report can be run at each school to...

Sat, Aug 10, 2024 at 2:00 PM

Mass Change Attendance Codes - Why Doesn't the "Change All Day Code" Update When There is an Existing "A" Code?
On the Mass Change Attendance Codes page, why doesn't the Change All Day Code option update when there is an existing "A" Code? The Mass C...

Tue, Oct 8, 2024 at 8:40 PM

Missing Lunch Count Report Error - KeyNotFoundException
Issue The Missing Lunch Count report generates an error:  Error: System.Reflection.TargetInvocationException: Exception has been thrown by the target of ...

Wed, Aug 21, 2024 at 11:26 AM

Monthly Attendance Summary Continuation Report displays 0 Hours
Monthly Attendance Summary Continuation Report displays 0 hours in columns I-L  Environment Secondary, Period, Positive Cause There is no Def...

Tue, Dec 10, 2024 at 3:18 PM