This folder contains 213 articles

How-Tos and Troubleshooting

Attendance Summary Widget is Not Displaying on Home Page
Issue: Attendance Summary Widget is not displaying on the Home page. Cause: There are two possible causes depending on the database: School Site - At...

Sat, Aug 10, 2024 at 6:22 PM

Attendance Works Report Not Displaying Suspensions Correctly
When running the Attendance Works report at the District Level, Suspensions are not reporting correctly. Check that Terms are configured at the District...

Wed, Apr 9, 2025 at 11:29 AM

Average Daily Attendance (ADA) Summary Report Totals are Incorrect
Totals on the Average Daily Attendance (ADA) Summary Report Totals are Incorrect for some dates  Cause A student has a leave record in Attendance Enrol...

Tue, Oct 22, 2024 at 4:35 PM

Average Daily Attendance Summary ADA Percentage vs. Student Attendance Campus Summary ADA Percentage
Should the Average Daily Attendance Summary ADA percentage match the Student Attendance Campus Summary ADA percentage? The ADA Percentage will not match...

Mon, May 19, 2025 at 12:21 PM

Calendar Server Error - Conversion from type 'DBNull' to 'String' is not valid
Server Error when navigating to the Calendar (DAY) Cause One or more date fields (DAY.DT) is blank in the Calendar     Resolution Add a date t...

Thu, Aug 15, 2024 at 3:08 PM

Can a User have the Attendance Codes to Count Set to Read Only for Attendance Letters (Site Based)?
Can a User have the Attendance Codes to Count set to Read Only for Attendance Letters (Site Based)? Yes, if the User or Group is granted Read permission...

Fri, Mar 14, 2025 at 8:38 AM

Can an Absence Code be Inactivated?
Can an Absence Code be inactivated? There is not a way to inactivate an Absence Code.   If the Absence Code has not been used in the current year, i...

Fri, Feb 21, 2025 at 4:23 PM

Can Average Daily Attendance (ADA) be Calculated by Student?
Can Average Daily Attendance (ADA) be calculated by student? As ADA is not maintained in a field that can be queried and is calculated as certain report...

Wed, Apr 16, 2025 at 3:41 PM

Can STU.SP values be deleted from the COD table if it has been used before?
No, if a STU.SP value has been used in the past, it cannot be deleted from COD. Codes that have references can be inactivated, but should not be deleted

Fri, Oct 18, 2024 at 6:11 AM

Can Students be in Enrolled in a Supplemental Attendance Session if They Don't Attend that School?
Can students be enrolled in a Supplemental Attendance Session if they don't attend that school? Students can only be enrolled in a Supplemental Atte...

Wed, Jan 29, 2025 at 3:43 PM