This folder contains 257 articles

How-Tos and Troubleshooting

Attendance Summary on Student Attendance Does not Show the Percentages
Issue Attendance Summary on Student Attendance does not show the percentages Environment Scheduling type: Secondary or  Flex School type: Alternativ...

Thu, Mar 20, 2025 at 3:34 PM

Attendance Summary Shows Incorrect Totals
The attendance summary on the Student Data > Attendance page shows incorrect totals while the Attendance History page shows correct totals Example: E...

Wed, Sep 3, 2025 at 1:06 PM

Attendance Summary Shows Negative Number for Days Present
Issue:  Attendance Summary shows negative Days Present   Cause The Independent Study Incomplete code is incorrectly set up  Resolution ...

Mon, Oct 21, 2024 at 12:22 PM

Attendance Summary Widget is Not Displaying on Home Page
Issue: Attendance Summary Widget is not displaying on the Home page. Cause: There are two possible causes depending on the database: School Site - At...

Mon, Sep 22, 2025 at 9:16 AM

Attendance Works Report Not Displaying Suspensions Correctly
When running the Attendance Works report at the District Level, Suspensions are not reporting correctly. Check that Terms are configured at the District...

Wed, Apr 9, 2025 at 11:29 AM

Average Daily Attendance (ADA) Summary Report Totals are Incorrect
Totals on the Average Daily Attendance (ADA) Summary Report Totals are Incorrect for some dates  Cause A student has a leave record in Attendance Enrol...

Tue, Oct 22, 2024 at 4:35 PM

Average Daily Attendance Summary ADA Percentage vs. Student Attendance Campus Summary ADA Percentage
Should the Average Daily Attendance Summary ADA percentage match the Student Attendance Campus Summary ADA percentage? The ADA Percentage will not match...

Mon, May 19, 2025 at 12:21 PM

Calendar Error - Column 'SC, DT' is Constrained to be Unique
Issue "Column 'SC, DT' is constrained to be unique" error received when accessing pages related to the Calendar (DAY) table Environme...

Mon, Aug 11, 2025 at 1:11 PM

Calendar Server Error - Conversion from type 'DBNull' to 'String' is not valid
Server Error when navigating to the Calendar (DAY) Cause One or more date fields (DAY.DT) is blank in the Calendar     Resolution Add a date t...

Thu, Aug 15, 2024 at 3:08 PM

Calendar Setup - Is it Okay to Create New Months?
Question Is it okay to add new months to the end of the Calendar (DAY) after the start of the school year? Answer Yes, additional months may be added ...

Tue, Jul 15, 2025 at 7:23 AM