This folder contains 219 articles

How-Tos and Troubleshooting

How To View When and Who Ran a Report
When a report is run, a record is created in the Report History (RHS)Table. This information can be used to find the report and reproduce the exact printing...

Mon, Dec 16, 2024 at 11:52 AM

How to: Reverse Zeroing of Letter Counter - Absences
How to restore the Letter Log and Letter Tags when the "Zero Student Absence Letter Counters" button is accidentally pressed. Step 1: Restore ...

Thu, Oct 24, 2024 at 10:14 AM

How to: Reverse Zeroing of Letter Counter - Tardies
How to restore the Letter Log and Letter Tags when the Zero Student Tardy Letter Counters button is accidentally pressed. Step 1: Restore a backup Res...

Fri, Oct 25, 2024 at 4:29 PM

Independent Study Agreement - Unable to Add Work Product Evaluation
Issue  Unable to add Work Product Evaluation to an Independent Study Agreement Environment Elementary Scheduling  Daily  Negative  Cause A Ma...

Fri, Oct 18, 2024 at 7:52 AM

Independent Study Agreement Details Type
What is the Independent Study Agreement Type Course-Based Independent Study and Traditional Independent Study?  Traditional Independent Study: Under the...

Mon, Nov 18, 2024 at 6:31 PM

Independent Study Agreement was Revoked - Is There a Way to Get it Back?
A student's Independent Study contract was revoked. Is there a way to get it back? There is not a way to reinstate a revoked Independent Study Agree...

Mon, Oct 28, 2024 at 1:32 PM

Independent Study Totals in Attendance Summary Report when NOT Using The Student Program (STU.SP) Field
For districts choosing not to use the Student Program (STU.SP) field for noting when a student is in an Independent Study program, the  Monthly Attendance S...

Thu, Dec 19, 2024 at 9:47 AM

Initialize ATT/CAR - Invalid Term Date
When attempting to Initialize ATT/CAR, the following error appears: Term [1,2,3,4,F,S,Y] has and Invalid Start/End Date. Environment Process: Initial...

Wed, Aug 21, 2024 at 11:24 AM

Initialize ATT/CAR - Self-Hosted District Receives Timeout Error
Error received when attempting to run the Initialize ATT/CAR process: Error: System.Exception: GetDataReader error - Timeout expired. The timeout period...

Thu, Aug 15, 2024 at 3:08 PM

Initialize ATT/CAR Error - You must define ALL Terms you use in your Master Schedule
Issue When attempting to run the Initialize ATT/CAR process, the following error message occurs: You must define ALL Terms you use in your Master Schedule ...

Sat, Aug 10, 2024 at 6:16 PM