This folder contains 257 articles

How-Tos and Troubleshooting

How to Tell If a Course Overlap Error on the Course Attendance Audit Listing is Due to Custom Bell Schedules
How to determine if the "Student has Overlapping Courses in CAR" error message on the Course Attendance Audit Listing report is caused by custom b...

Thu, Aug 14, 2025 at 8:51 PM

How to Update Attendance and Enrollment Totals (STU.DE, STU.DP, STU.DA)
To update the Attendance and Enrollment Total fields in STU (STU.DE, STU.DP, STU.DA): 1. Select the option to update these fields during the Attendance ...

Fri, Aug 15, 2025 at 8:56 AM

How to upload a link as a required document
How to upload a link as a required document in Online Enrollment and Parent Data Confirmation 1. Add ".config" to the allowed files list on Di...

Fri, Sep 13, 2024 at 8:01 AM

How to verify if Initialize ATT/CAR Process has been Run
How to verify if the Initialize ATT/CAR process has been run  An Admin user can run this query from the school in question: LIST LOG IF CO : "CAR ...

Tue, Jun 10, 2025 at 8:12 AM

How to view Attendance Percentage by Date Range - Traditional Scheduling
How to view Attendance Percentage by Date Range for a particular student  Environment: Traditional Scheduling, Daily or Period Attendance This proce...

Wed, Sep 10, 2025 at 9:05 AM

How To View When and Who Ran a Report
When a report is run, a record is created in the Report History (RHS)Table. This information can be used to find the report and reproduce the exact printing...

Mon, Dec 16, 2024 at 11:52 AM

How to: Reverse Zeroing of Letter Counter - Absences
How to restore the Letter Log and Letter Tags when the "Zero Student Absence Letter Counters" button is accidentally pressed. Step 1: Restore ...

Thu, Oct 24, 2024 at 10:14 AM

How to: Reverse Zeroing of Letter Counter - Tardies
How to restore the Letter Log and Letter Tags when the Zero Student Tardy Letter Counters button is accidentally pressed. Step 1: Restore a backup Res...

Fri, Oct 25, 2024 at 4:29 PM

Independent Study Agreement - Unable to Add Work Product Evaluation
Issue  Unable to add Work Product Evaluation to an Independent Study Agreement Environment Elementary Scheduling  Daily  Negative  Cause A Ma...

Fri, Oct 18, 2024 at 7:52 AM

Independent Study Agreement Details Type
What is the Independent Study Agreement Type Course-Based Independent Study and Traditional Independent Study?  Traditional Independent Study: Under the...

Mon, Nov 18, 2024 at 6:31 PM