This folder contains 213 articles

How-Tos and Troubleshooting

How to Reset the Update Attendance History Process - Aeries Web Query
If the Attendance History Configuration page is stuck on "Processing", clear out the DPT values for these records to clear the error so that the p...

Wed, Jan 29, 2025 at 10:17 AM

How to Reset the Update Attendance History Process - SQL
The Update Attendance History process tracks its run status in the DPT table using 3 new DPT records: UpdateAttendanceHistory_LastRunGuid - If the process...

Fri, Mar 14, 2025 at 11:44 AM

How to See Attendance Percentage for Each Day this Year
To see the Attendance Percentage for each day this year: 1. Navigate to the Attendance Dashboard Click on the Filters and Options  2. Enter the d...

Tue, Feb 4, 2025 at 2:56 PM

How to Set Up Security for Teachers to Take Supplemental Attendance
Teachers can be assigned permissions on the Portal Groups Security page.  If the Supplemental Attendance Program option of Allow Walk-Ins is on, please ...

Mon, Oct 21, 2024 at 12:25 PM

How to Set Up Site Based Attendance Letters for a Correspondence Language
A Site Based Attendance Letter can be configured to provide parents with the Attendance Letter in their preferred Correspondence Language 1. Navigate to...

Tue, Nov 26, 2024 at 1:55 PM

How to Tell If a Course Overlap Error on the Course Attendance Audit Listing is Due to Custom Bell Schedules
How to determine if the "Student has Overlapping Courses in CAR" error message on the Course Attendance Audit Listing report is caused by custom b...

Tue, May 27, 2025 at 9:28 AM

How to upload a link as a required document
How to upload a link as a required document in Online Enrollment and Parent Data Confirmation 1. Add ".config" to the allowed files list on Di...

Fri, Sep 13, 2024 at 8:01 AM

How to verify if Initialize ATT/CAR Process has been Run
How to verify if the Initialize ATT/CAR process has been run  An Admin user can run this query from the school in question: LIST LOG IF CO : "CAR ...

Tue, Jun 10, 2025 at 8:12 AM

How To View When and Who Ran a Report
When a report is run, a record is created in the Report History (RHS)Table. This information can be used to find the report and reproduce the exact printing...

Mon, Dec 16, 2024 at 11:52 AM

How to: Reverse Zeroing of Letter Counter - Absences
How to restore the Letter Log and Letter Tags when the "Zero Student Absence Letter Counters" button is accidentally pressed. Step 1: Restore ...

Thu, Oct 24, 2024 at 10:14 AM