This folder contains 257 articles
How-Tos and Troubleshooting
Issue Teachers can't take attendance Environment Scheduling type = Flexible Cause Multiple 1. Security Ensure the Portal Group for T...
Fri, Oct 10, 2025 at 1:47 PM
Issue Teachers can't take attendance Environment Scheduling type = Elementary, Elementary w/MST, or Secondary Cause Multiple 1. Security...
Fri, Aug 22, 2025 at 7:38 AM
Teachers do not have the Attendance page listed in the Navigation Menu Cause Portal Groups > Teachers - the teachers do not have correct permissions...
Tue, Sep 16, 2025 at 11:03 AM
Teachers get a blank page when accessing Attendance Environment Flex Scheduling Cause The Master Schedule Section is missing the Class Ca...
Wed, Jan 29, 2025 at 10:01 AM
Why can't attendance be submitted on the Seating Chart page? The Seating Chart page is separate from the Attendance by Photo page. The Seating Cha...
Thu, Jan 9, 2025 at 3:42 PM
Issue The Campus Attendance Summary Report fails to generate for a school. The error message received states: “Track '' does not have dates config...
Tue, Sep 30, 2025 at 9:38 AM
Texas - Student Attendance Campus Summary Report generates an error with this message: Environment Texas Only School has multiple Tracks Caus...
Fri, Oct 18, 2024 at 6:01 AM
Question Texas - What permissions are needed to give a User Type Account access to run the Student Attendance Detail and Summary Reports? Answer T...
Thu, May 22, 2025 at 8:49 AM
Issue The Attendance Summary widget on the Home page for total Enrolled does not match the total number of active students. Cause The Enrolled number ...
Tue, Aug 19, 2025 at 5:50 PM
Please follow the steps below to update Attendance Reporting Periods (ARP) when a Calendar (DAY) change is made and the number of days in the Attendance Rep...
Fri, May 30, 2025 at 7:42 AM