This folder contains 219 articles

How-Tos and Troubleshooting

Why is the NPS School Field Missing from the Attendance Enrollment Page
Why is the NPS School Field Missing from the Attendance Enrollment Page If the NPS School field (NPS SpEd) is missing from the Attendance Enrollment pag...

Sat, Aug 10, 2024 at 6:16 PM

Why is the Positive Attendance - Student Attendance Percentages Report not Correct?
Issue The Positive Attendance - Student Attendance Percentages Report shows incorrect data Environment  Positive Attendance Schools Cause The Mis...

Wed, Oct 23, 2024 at 8:28 PM

Why is the Supplemental Attendance check in time reverting back to actual Session time
When checking in students in Supplemental Attendance Session , the time is reverting back to the actual session time. Answer: The Default Time to Use i...

Thu, Feb 13, 2025 at 7:09 AM

Why is the Update Student Letter Tag After Printing Option Not Showing on the Attendance Letter Report(Site)?
Question: Why is the Update Student Letter Tag After Printing option not showing on the Attendance Letter Report (Site level)? Answer: Only Attendance L...

Sat, Aug 10, 2024 at 2:05 PM

Why is There a Difference Between Average Daily Attendance Summary and Monthly Attendance Summary Reports
Why is there a difference between Average Daily Attendance Summary and Monthly Attendance Summary reports? The difference is due to the Average Daily At...

Tue, Jun 24, 2025 at 9:47 AM

Why is Update ATT Data Not Showing on the Attendance Page?
Issue  The Update ATT Data option is not showing on the Attendance Page Environment Student Attendance page Cause The user is missing key permi...

Wed, Oct 23, 2024 at 9:04 PM

Why Isn’t the Parent Conference Code Marked as a Non-Attendance Day on the Calendar?
Why isn’t the parent conference code marked as a non-attendance day on the calendar?  The +Parent Conference code is strictly informational. If the date...

Sat, Aug 10, 2024 at 6:16 PM

YSOD - Bell Schedule Page
YSOD/server error when clicking on Bell Schedule Page at the school level Environment Scheduling Type: Flex Conversion from type "DBNull"...

Tue, Oct 22, 2024 at 11:11 AM

YSOD Upon Login - Operator '=' is not defined for type 'DBNull' and type 'Date'
Issue  Users receive the following error upon logging in to Aeries: Environment Logging into a school site Cause Student(s) have a null Date va...

Thu, Dec 19, 2024 at 2:15 PM