This folder contains 227 articles

How-Tos and Troubleshooting

Teachers do Not have the Attendance Page Listed in their Navigation Menu
Teachers do not have the Attendance page listed in their Navigation Menu Cause Portal Groups > Teachers - the teachers do not have correct permissio...

Fri, Oct 18, 2024 at 7:25 AM

Teachers get a blank page when accessing Attendance
Teachers get a blank page when accessing Attendance  Environment Flex Scheduling  Cause The Master Schedule Section is missing the Class Ca...

Wed, Jan 29, 2025 at 10:01 AM

Teachers unable to take attendance on the Seating Chart page
Why can't attendance be submitted on the Seating Chart page? The Seating Chart page is separate from the Attendance by Photo page.  The Seating Cha...

Thu, Jan 9, 2025 at 3:42 PM

Texas - Student Attendance Campus Summary Report Generates an Error
Texas - Student Attendance Campus Summary Report generates an error with this message: Environment Texas Only School has multiple Tracks Caus...

Fri, Oct 18, 2024 at 6:01 AM

Texas - What Permissions Are Needed to Give a User Type Account Access to the run the Student Attendance Detail and Summary Reports?
Question Texas - What permissions are needed to give a User Type Account access to run the Student Attendance Detail and Summary Reports? Answer T...

Thu, May 22, 2025 at 8:49 AM

The Attendance Summary Widget for Total Enrolled Does not Match the Total of Active Students
Issue The Attendance Summary widget on the Home page for total Enrolled does not match the total number of active students. Cause The Enrolled number ...

Fri, Oct 11, 2024 at 9:43 AM

TX - How to Update Attendance Reporting Periods After a Calendar Change is Made
Please follow the steps below to update Attendance Reporting Periods (ARP) when a Calendar (DAY) change is made and the number of days in the Attendance Rep...

Fri, May 30, 2025 at 7:42 AM

TX Only - Why Can't Attendance be Initialized when a Term Date is not a Student Attendance Date?
Issue The Initialize Attendance process does not include Teacher Only days with waiver minutes as valid Term (TRM) start or end dates. NOTE: For P...

Tue, Jul 15, 2025 at 1:50 PM

Unable to Print Attendance Report via Parent Portal
Parent receiving alert error when attempting to print attendance report via Parent Portal  Cause Parent Portal Group does not have READ permiss...

Mon, Nov 18, 2024 at 6:21 PM

User is Getting an Error on the Classroom Attendance page of "Column 'A-1' does not belong to table DtOUT"
User is getting an error on the Classroom Attendance page of "Column 'A-1' does not belong to table DtOUT" Environment Schedul...

Wed, Nov 20, 2024 at 11:02 AM