This folder contains 213 articles
How-Tos and Troubleshooting
Issue A Teacher was able to override a Verified Absence when taking attendance in the Teacher Portal Environment Teacher Portal Attendance Cause ...
Thu, Nov 7, 2024 at 11:26 AM
Issue Supplemental Attendance Program and Session are set up and students started in the Session according to Supplemental Attendance, but the teacher is ...
Thu, Mar 20, 2025 at 4:17 PM
Issue Teacher receives the follow error when attempting to take attendance: Exception: Error GetDataReader error - Incorrect syntax near ' ) ' ...
Wed, Aug 21, 2024 at 11:22 AM
Issue In Teacher Portal Attendance, the Student Program for past/future days does not match the student's program in Attendance Enrollment for those sa...
Mon, Feb 10, 2025 at 1:07 PM
Teacher Portal Attendance - a date shows Non School Day but the Class Calendar and the Calendar are not marked as a Non School Day. Environment ...
Wed, Oct 16, 2024 at 11:10 AM
Here are a list of items to verify when teachers are unable to take Attendance. Each item notes the type of Scheduling/Attendance setting for which it is ...
Thu, Aug 15, 2024 at 3:08 PM
Issue Teachers can't take attendance Environment Scheduling type = Flexible Cause Multiple 1. Security Ensure the Portal Group for T...
Mon, Jun 16, 2025 at 3:11 PM
Issue Teachers can't take attendance Environment Scheduling type = Elementary, Elementary w/MST, or Secondary Cause Multiple 1. Security...
Mon, Jun 16, 2025 at 2:29 PM
Teachers do not have the Attendance page listed in their Navigation Menu Cause Portal Groups > Teachers - the teachers do not have correct permissio...
Fri, Oct 18, 2024 at 7:25 AM
Teachers get a blank page when accessing Attendance Environment Flex Scheduling Cause The Master Schedule Section is missing the Class Ca...
Wed, Jan 29, 2025 at 10:01 AM