This folder contains 257 articles

How-Tos and Troubleshooting

Mass Change Attendance Codes - Why Doesn't the "Change All Day Code" Update When There is an Existing "A" Code?
On the Mass Change Attendance Codes page, why doesn't the Change All Day Code option update when there is an existing "A" Code? The Mass C...

Tue, Oct 8, 2024 at 8:40 PM

Missing Attendance message displays when Teacher has a TA Section with no students
Missing Attendance message displays for a teacher on their Classroom Attendance page, when Teacher has a TA Section with no students. Environment: Flex...

Mon, Oct 20, 2025 at 2:38 PM

Missing Lunch Count Report Error - KeyNotFoundException
Issue The Missing Lunch Count report generates an error:  Error: System.Reflection.TargetInvocationException: Exception has been thrown by the target of ...

Wed, Aug 21, 2024 at 11:26 AM

Monthly Attendance Summary Continuation Report displays 0 Hours
Monthly Attendance Summary Continuation Report displays 0 hours in columns I-L  Environment Secondary, Period, Positive Cause There is no Def...

Tue, Dec 10, 2024 at 3:18 PM

Monthly Attendance Summary Report Does Not Reflect Attendance Changes Made After Recomputing YTD Information in the Previous Year Database
Attendance changes were made in the previous year database, and recomputing YTD Information on the Monthly Attendance Summary is not capturing the changes. ...

Sat, Aug 10, 2024 at 6:16 PM

Monthly Attendance Summary Report Not Printing for All Months Selected
Monthly Attendance Summary Report not printing for all Months selected. For example: Only Month 1 is printing when it should be Months 1-9. Cause The Y...

Thu, Nov 14, 2024 at 11:17 AM

Monthly Attendance Summary Report shows incorrect values in a Section
A Master Schedule Section displays incorrect values in the Monthly Attendance Summary Report  Environment  Flex, Daily  Elem w/MST, Daily  Cause...

Mon, Nov 18, 2024 at 6:15 PM

Monthly Attendance Summary Report via District is missing schools
Monthly Attendance Summary Report being run via the District is missing schools. When selecting only the school that is missing the report indicates There a...

Mon, Nov 18, 2024 at 6:19 PM

Period Attendance Schools - Populate All Day Code Automatically Does Not Update All Day Code
Issue The Populate All-Day Code Automatically option is enabled in School Settings Teacher marks a student absent Teacher changes the absence code to Tar...

Wed, Oct 15, 2025 at 11:31 AM

Post Attendance by Month - Permissions
Can an Admin or User type user account be granted permissions to Attendance by Month? The Attendance by Month page is only accessible through the Teache...

Mon, Oct 28, 2024 at 7:42 AM