This folder contains 51 articles
How-To's and Troubleshooting
Error message "Sequence contains more than one matching element" returned when accessing the /academicsessions endpoint in the OneRoster API ...
Wed, Aug 13, 2025 at 11:14 AM
Sections in the OneRoster API show next year as the academic year for schools using Class Calendars Cause: Class Calendars do not cover the entire year....
Fri, Feb 21, 2025 at 7:26 AM
A student's classes are not appearing in Schoology even though their enrollment/class data is available through the API Environment: OneRoster API ...
Fri, Sep 19, 2025 at 4:06 PM
Issue Student's name was incorrect in Aeries but was fixed. Now student's name is correct in Aeries but is not updating/changing in Google. Env...
Thu, Sep 11, 2025 at 10:39 AM
As of May 2024, Our Integrations received a notice that enabled the feature to allow customers to use the functionality of the Aeries API from their Integra...
Wed, Jul 31, 2024 at 9:54 AM
Issue Unable to establish a connection with vendor TIPWeb-IT Student Assets provided by TIPWeb-IT is not populating Cause In the 3rd Party Sys...
Mon, Oct 21, 2024 at 2:10 PM
What are each of the Scheduled Processes for Google in the ScheduledProcesses table of the AeriesReporting database? ProcessType Google Apps Integra...
Thu, Apr 3, 2025 at 10:23 AM
What field stores the Google Account in Account Information (Users)? The Google Account is found in SSO.GEM
Tue, Jul 29, 2025 at 4:11 PM
Question: Where to find if Google Classroom is set up for Nightly Sync Answer: Navigate to the Google Apps Integration Page. Go to the Google Classroom ...
Thu, Feb 27, 2025 at 7:06 AM
Apple School Manager integration Courses and Classes CSV and ZIP files show -99 values present for certain teachers. Environment District utilizing Ap...
Thu, Mar 27, 2025 at 6:08 AM