This folder contains 43 articles
How-To's and Troubleshooting
Is Supplemental Attendance Data available via API? No, neither the OneRoster API nor the Aeries API provide endpoints for Supplemental Attendance Tables...
Wed, Dec 10, 2025 at 10:53 AM
Issue: Non-Hosted Customer encounters an error after clicking on the Communications button within Aeries to access the ParentSquare Site. Error Message...
Wed, Oct 16, 2024 at 5:17 PM
Error message "Sequence contains more than one matching element" returned when accessing the /academicsessions endpoint in the OneRoster API ...
Wed, Aug 13, 2025 at 11:14 AM
Sections in the OneRoster API show next year as the academic year for schools using Class Calendars Cause: Class Calendars do not cover the entire year....
Fri, Feb 21, 2025 at 7:26 AM
A student's classes are not appearing in Schoology even though their enrollment/class data is available through the API Environment: OneRoster API ...
Fri, Sep 19, 2025 at 4:06 PM
Issue Student's name was incorrect in Aeries but was fixed. Now student's name is correct in Aeries but is not updating/changing in Google. Env...
Thu, Sep 11, 2025 at 10:39 AM
As of May 2024, Our Integrations received a notice that enabled the feature to allow customers to use the functionality of the Aeries API from their Integra...
Wed, Jul 31, 2024 at 9:54 AM
Issue Unable to establish a connection with vendor TIPWeb-IT Student Assets provided by TIPWeb-IT is not populating Cause In the 3rd Party Sys...
Mon, Oct 21, 2024 at 2:10 PM
What are each of the Scheduled Processes for Google in the ScheduledProcesses table of the AeriesReporting database? ProcessType Google Apps Integra...
Thu, Apr 3, 2025 at 10:23 AM
What field stores the Google Account in Account Information (Users)? The Google Account is found in SSO.GEM
Tue, Jul 29, 2025 at 4:11 PM