This folder contains 34 articles

How-To's and Troubleshooting

What Field Holds the Google Account Email Address?
What field stores the Google Account in Account Information (Users)? The Google Account is found in SSO.GEM

Tue, Jul 29, 2025 at 4:11 PM

Where to Find if Google Classroom is set up for Nightly Sync
Question: Where to find if Google Classroom is set up for Nightly Sync Answer: Navigate to the Google Apps Integration Page. Go to the Google Classroom ...

Thu, Feb 27, 2025 at 7:06 AM

Why are API results showing -99 grade levels for Apple School Manager?
Apple School Manager integration Courses and Classes CSV and ZIP files show -99 values present for certain teachers. Environment District utilizing Ap...

Thu, Mar 27, 2025 at 6:08 AM

Why Why Does The OneRoster API Term End On The Start Date Of The Next Term?
Why does the OneRoster API return a date that is one day after the end date specified in the Terms table? The end date is set to the day after the term ...

Tue, Aug 12, 2025 at 12:45 PM