This folder contains 34 articles
How-To's and Troubleshooting
Issue: Setting a user as an Administrator Role in Classlink using the OneRoster Export. Resolution: To set a user as an Administrator Role for Classl...
Tue, Feb 18, 2025 at 9:03 AM
How to set up the Google Directory Sync to synchronize a specific grade range 1. Navigate to Google Apps Integration 2. Enable Suspend accounts outs...
Tue, Mar 11, 2025 at 10:43 AM
Question In Aeries, is it possible to limit the schools that are sent to a 3rd Party vendor through the API? Answer If you are using the API as your i...
Thu, Apr 3, 2025 at 1:40 PM
Issue: Non-Hosted Customer encounters an error after clicking on the Communications button within Aeries to access the ParentSquare Site. Error Message...
Wed, Oct 16, 2024 at 5:17 PM
Error message "Sequence contains more than one matching element" returned when accessing the /academicsessions endpoint in the OneRoster API ...
Wed, Aug 13, 2025 at 11:14 AM
Sections in the OneRoster API show next year as the academic year for schools using Class Calendars Cause: Class Calendars do not cover the entire year....
Fri, Feb 21, 2025 at 7:26 AM
A student's classes are not appearing in Schoology even though their enrollment/class data is available through the API Environment: OneRoster API ...
Fri, Sep 19, 2025 at 4:06 PM
As of May 2024, Our Integrations received a notice that enabled the feature to allow customers to use the functionality of the Aeries API from their Integra...
Wed, Jul 31, 2024 at 9:54 AM
Issue Unable to establish a connection with vendor TIPWeb-IT Student Assets provided by TIPWeb-IT is not populating Cause In the 3rd Party Sys...
Mon, Oct 21, 2024 at 2:10 PM
What are each of the Scheduled Processes for Google in the ScheduledProcesses table of the AeriesReporting database? ProcessType Google Apps Integra...
Thu, Apr 3, 2025 at 10:23 AM