This folder contains 51 articles
How-To's and Troubleshooting
Below is an explanation of how the Google Apps Integration Page works when a single school is selected on the Maintenance Functions Tab under Account Mainte...
Thu, Feb 13, 2025 at 7:22 AM
Error message on Google Apps Integration page: "Error:"unauthorized client". Description:"Client is unauthorized to retrieve access tok...
Tue, Jun 17, 2025 at 7:31 AM
Issue Google Directory Sync Error message: Google.Apis.Requests.RequestError Not Authorized to access this resource/api [403] Errors [ Message[Not Authorize...
Tue, Jun 24, 2025 at 9:37 AM
A Summer School has students whose Google Accounts are getting suspended after New Year Rollover because the students do not have an active Student record i...
Thu, Apr 3, 2025 at 8:47 AM
GoogleAppsForEduFunctions.PopulateExternalStudentID Error Email After Adding Student Cause JSON Private key disabled in new year Database Resoluti...
Tue, Feb 24, 2026 at 8:09 AM
How Does Aeries Determine Student Organizational Unit in Google When Student is Affiliated With Multiple Schools? Students are ranked first by Tag (TG)...
Wed, Oct 8, 2025 at 6:24 AM
How is the graduation year calculated for Google student email accounts? The [graduation-year] value used in the Student User Name Pattern is calculated...
Wed, Apr 22, 2026 at 7:55 AM
How is the identifier school determined in the OneRoster v1.1 users.csv orgSource field when a student is active at multiple schools? The school used...
Fri, Apr 24, 2026 at 6:30 AM
Adding the Titan icon to the Parent Portal so parents may navigate directly to the Titan system. From here, the parent may work with the Titan system. ...
Sat, Aug 10, 2024 at 6:22 PM
Pre-enrolled students are not included in the Google Integration scheduled processes but can be created manually (HAS TO BE AT THE SCHOOL LEVEL NOT DISTRICT...
Tue, Apr 8, 2025 at 12:58 PM