This folder contains 30 articles
How-To's and Troubleshooting
Issue: Non-Hosted Customer encounters an error after clicking on the Communications button within Aeries to access the ParentSquare Site. Error Message...
Wed, Oct 16, 2024 at 5:17 PM
Error message "Sequence contains more than one matching element" returned when accessing the /academicsessions endpoint in the OneRoster API ...
Wed, Aug 13, 2025 at 11:14 AM
Sections in the OneRoster API show next year as the academic year for schools using Class Calendars Cause: Class Calendars do not cover the entire year....
Fri, Feb 21, 2025 at 7:26 AM
As of May 2024, Our Integrations received a notice that enabled the feature to allow customers to use the functionality of the Aeries API from their Integra...
Wed, Jul 31, 2024 at 9:54 AM
Issue Unable to establish a connection with vendor TIPWeb-IT Student Assets provided by TIPWeb-IT is not populating Cause In the 3rd Party Sys...
Mon, Oct 21, 2024 at 2:10 PM
What are each of the Scheduled Processes for Google in the ScheduledProcesses table of the AeriesReporting database? ProcessType Google Apps Integra...
Thu, Apr 3, 2025 at 10:23 AM
What field stores the Google Account in Account Information (Users)? The Google Account is found in SSO.GEM
Tue, Jul 29, 2025 at 4:11 PM
Question: Where to find if Google Classroom is set up for Nightly Sync Answer: Navigate to the Google Apps Integration Page. Go to the Google Classroom ...
Thu, Feb 27, 2025 at 7:06 AM
Apple School Manager integration Courses and Classes CSV and ZIP files show -99 values present for certain teachers. Environment District utilizing Ap...
Thu, Mar 27, 2025 at 6:08 AM
Why does the OneRoster API return a date that is one day after the end date specified in the Terms table? The end date is set to the day after the term ...
Tue, Aug 12, 2025 at 12:45 PM