This folder contains 38 articles
How-To's and Troubleshooting
How to Delete an API Integration that is no longer being used From the Navigation Menu>Security, select the API Security page On the API Security p...
Fri, Aug 1, 2025 at 10:31 AM
How to pause API connections with a Vendor Requests to pause an API connection must be requested directly with the vendor. Please note that Aeries ...
Tue, May 27, 2025 at 10:20 AM
Issue: Setting a user as an Administrator Role in Classlink using the OneRoster Export. Resolution: To set a user as an Administrator Role for Classl...
Tue, Feb 18, 2025 at 9:03 AM
How to set up the Google Directory Sync to synchronize a specific grade range 1. Navigate to Google Apps Integration 2. Enable Suspend accounts outs...
Tue, Mar 11, 2025 at 10:43 AM
Question In Aeries, is it possible to limit the schools that are sent to a 3rd Party vendor through the API? Answer If you are using the API as your i...
Thu, Apr 3, 2025 at 1:40 PM
Can data shared with a third-party vendor via the API be limited or filtered? No, there is not a way to limit or filter the data on the Aeries side. Th...
Mon, Nov 17, 2025 at 11:44 AM
Are the Student Legal Name fields (in the LSI Table) Available Via Aeries API? No, the student legal name fields (LSI.LFN, LSI.LLN) are not available v...
Tue, Oct 28, 2025 at 8:38 AM
Issue: Non-Hosted Customer encounters an error after clicking on the Communications button within Aeries to access the ParentSquare Site. Error Message...
Wed, Oct 16, 2024 at 5:17 PM
Error message "Sequence contains more than one matching element" returned when accessing the /academicsessions endpoint in the OneRoster API ...
Wed, Aug 13, 2025 at 11:14 AM
Sections in the OneRoster API show next year as the academic year for schools using Class Calendars Cause: Class Calendars do not cover the entire year....
Fri, Feb 21, 2025 at 7:26 AM