This folder contains 30 articles
How-To's and Troubleshooting
Environment Special Ed Data Import Page Resolution Customer needs to contact their Special Ed file provider: Request to add the Case Manager ...
Mon, Apr 28, 2025 at 2:51 PM
Can attendance records be inserted, updated, or deleted via API? No, attendance data cannot be inserted, updated, or deleted via the Aeries API or the O...
Thu, Jun 5, 2025 at 8:47 AM
When using Google as the identity provider for Aeries, can Google's 2-step verification be used with Aeries Multifactor Authentication? Yes, when s...
Tue, Mar 11, 2025 at 10:41 AM
If the student username pattern in the Google Directory Sync configuration has the potential for matching another student, can the account be re-issued afte...
Tue, Mar 11, 2025 at 10:15 AM
Can the Student Email (STU.SEM) field be updated through the Aeries API? STU.SEM cannot be updated/inserted via the API. Alternate methods will need to ...
Tue, Aug 5, 2025 at 8:06 AM
Can the Class Name format in Clever be modified in Aeries? No, the vendor will need to update the format for these classes to match the preferred displa...
Thu, Oct 24, 2024 at 10:25 AM
Does the teacher table (TCH) need to be maintained when using flex scheduling? While Aeries does not require a district to maintain their TCH table, the...
Tue, Aug 12, 2025 at 2:31 PM
What should be entered in the Staff Root Org Unit field on the Directory Sync Settings tab of the Google Staff Integration page when the root staff org u...
Mon, Nov 25, 2024 at 9:49 AM
What should be entered in the Student Root Org Unit field on the Directory Sync tab of the Google Apps Integration page when the root student org unit is...
Mon, Nov 25, 2024 at 9:49 AM
Below is an explanation of how the Google Apps Integration Page works when a single school is selected on the Maintenance Functions Tab under Account Mainte...
Thu, Feb 13, 2025 at 7:22 AM