This folder contains 12 articles
How-To's and Troubleshooting
Can the Class Name format in Clever be modified in Aeries? No, the vendor will need to update the format for these classes to match the preferred displa...
Thu, Oct 24, 2024 at 10:25 AM
What should be entered in the Staff Root Org Unit field on the Directory Sync Settings tab of the Google Staff Integration page when the root staff org u...
Mon, Nov 25, 2024 at 9:49 AM
What should be entered in the Student Root Org Unit field on the Directory Sync tab of the Google Apps Integration page when the root student org unit is...
Mon, Nov 25, 2024 at 9:49 AM
Below is an explanation of how the Google Apps Integration Page works when a single school is selected on the Maintenance Functions Tab under Account Mainte...
Thu, Feb 13, 2025 at 7:22 AM
Issue Google Directory Sync Error message: Google.Apis.Requests.RequestError Not Authorized to access this resource/api [403] Errors [ Message[Not Authorize...
Wed, Jan 29, 2025 at 9:04 AM
Adding the Titan icon to the Parent Portal so parents may navigate directly to the Titan system. From here, the parent may work with the Titan system. ...
Sat, Aug 10, 2024 at 6:22 PM
Issue: Setting a user as an Administrator Role in Classlink using the OneRoster Export. Resolution: To set a user as an Administrator Role for Classl...
Tue, Feb 18, 2025 at 9:03 AM
Issue: Non-Hosted Customer encounters an error after clicking on the Communications button within Aeries to access the ParentSquare Site. Error Message...
Wed, Oct 16, 2024 at 5:17 PM
Sections in the OneRoster API show next year as the academic year for schools using Class Calendars Cause: Class Calendars do not cover the entire year....
Fri, Feb 21, 2025 at 7:26 AM
As of May 2024, Our Integrations received a notice that enabled the feature to allow customers to use the functionality of the Aeries API from their Integra...
Wed, Jul 31, 2024 at 9:54 AM