This folder contains 34 articles

How-To's and Troubleshooting

Adding a Case Manager (CSE.SI) to the Special Ed Data Import - Aeries Interface
Environment Special Ed Data Import Page Resolution Customer needs to contact their Special Ed file provider:  Request to add the Case Manager ...

Mon, Apr 28, 2025 at 2:51 PM

Are Google Classroom Categories Synced to Gradebook?
Will Gradebook import Assignment Categories from Google Classroom during sync? No. When assignments are synced from Google Classroom into Gradebook, the...

Mon, Sep 15, 2025 at 2:52 PM

Attendance Plus Add-On for ParentSquare
While Aeries Communications (ParentSquare) is integrated with our system, the Attendance Plus feature is not offered or managed through Aeries. This specifi...

Thu, Oct 2, 2025 at 7:37 AM

Can Attendance Records be Inserted, Updated, or Deleted via API?
Can attendance records be inserted, updated, or deleted via API? No, attendance data cannot be inserted, updated, or deleted via the Aeries API or the O...

Thu, Jun 5, 2025 at 8:47 AM

Can Google MFA and Aeries MFA be Used with SSO?
When using Google as the identity provider for Aeries, can Google's 2-step verification be used with Aeries Multifactor Authentication? Yes, when s...

Tue, Mar 11, 2025 at 10:41 AM

Can Student Google Accounts be Re-issued?
If the student username pattern in the Google Directory Sync configuration has the potential for matching another student, can the account be re-issued afte...

Tue, Mar 11, 2025 at 10:15 AM

Can the Student Email (STU.SEM) field be updated through the Aeries API?
Can the Student Email (STU.SEM) field be updated through the Aeries API? STU.SEM cannot be updated/inserted via the API. Alternate methods will need to ...

Tue, Aug 5, 2025 at 8:06 AM

Class Name Format in Clever
Can the Class Name format in Clever be modified in Aeries? No, the vendor will need to update the format for these classes to match the preferred displa...

Thu, Oct 24, 2024 at 10:25 AM

Does Google Classroom Sync Remove Students Dropped from Aeries?
Will students be automatically removed from linked Google Classrooms if they are dropped from the corresponding section in Aeries? No, students who are ...

Mon, Sep 15, 2025 at 3:49 PM

Does the Teacher Table (TCH) Need to Maintain When Using Flex Scheduling?
Does the teacher table (TCH) need to be maintained when using flex scheduling? While Aeries does not require a district to maintain their TCH table, the...

Tue, Aug 12, 2025 at 2:31 PM