This folder contains 38 articles
How-To's and Troubleshooting
Environment Special Ed Data Import Page Resolution Customer needs to contact their Special Ed file provider: Request to add the Case Manager ...
Mon, Apr 28, 2025 at 2:51 PM
Issue API calls to the Enrollment Endpoint (e.g., /api/v5/enrollment/0) fail intermittently during scheduled data pulls, particularly at peak times (e.g., ...
Fri, Nov 14, 2025 at 1:27 PM
Will Gradebook import Assignment Categories from Google Classroom during sync? No. When assignments are synced from Google Classroom into Gradebook, the...
Mon, Sep 15, 2025 at 2:52 PM
While Aeries Communications (ParentSquare) is integrated with our system, the Attendance Plus feature is not offered or managed through Aeries. This specifi...
Thu, Oct 2, 2025 at 7:37 AM
Can attendance records be inserted, updated, or deleted via API? No, attendance data cannot be inserted, updated, or deleted via the Aeries API or the O...
Thu, Jun 5, 2025 at 8:47 AM
When using Google as the identity provider for Aeries, can Google's 2-step verification be used with Aeries Multifactor Authentication? Yes, when s...
Tue, Mar 11, 2025 at 10:41 AM
If the student username pattern in the Google Directory Sync configuration has the potential for matching another student, can the account be re-issued afte...
Tue, Mar 11, 2025 at 10:15 AM
Can the Student Email (STU.SEM) field be updated through the Aeries API? STU.SEM cannot be updated/inserted via the API. Alternate methods will need to ...
Tue, Aug 5, 2025 at 8:06 AM
Can the Class Name format in Clever be modified in Aeries? No, the vendor will need to update the format for these classes to match the preferred displa...
Thu, Oct 24, 2024 at 10:25 AM
Will students be automatically removed from linked Google Classrooms if they are dropped from the corresponding section in Aeries? No, students who are ...
Mon, Sep 15, 2025 at 3:49 PM