This folder contains 45 articles

How-To's and Troubleshooting

Adding a Student into Current Year from the Prior year (when the student isn't in the Inactive School)
How to add a student into the Current Year from a Prior Year (when the student isn't in the Inactive School) Step 1: Log in to the school where the ...

Tue, Aug 6, 2024 at 9:48 AM

Adding Students to a Student Group
Step 1: Load Students     Option 1: Search by Student Enter a list of Student ID Numbers (STU.ID), SSID Numbers (STU.CID), or Student Numbers (STU.SN) ...

Thu, Aug 15, 2024 at 3:08 PM

Avery 5160 Labels - Labels Addressed to Parents, One Per Family. Why are Some Parents Getting Two Labels?
Question Avery 5160 Labels - Labels Addressed to Parents, One Per Family are producing more than one label.  Why are some parents getting two labels? A...

Mon, Aug 26, 2024 at 6:08 PM

Birthday Listing Report - No Data/Incomplete Data
The Birthday Listing Report returns a message that there is No Data to print, or the report is incomplete, not listing all students with a birthday in the s...

Sat, Aug 10, 2024 at 6:22 PM

Contacts - Why Doesn't the Cog Wheel (Notification Preferences) Show on the Contacts Page When Emulating a User?
Why doesn't the Cog Wheel (Notification Preferences) show on the Contacts page when emulating a user? The Cog Wheel (Notifications Preferences) will...

Tue, Dec 10, 2024 at 3:17 PM

Create Substitute Teacher Accounts Page Lists Teachers Who are no Longer Teaching
Issue The Create Substitute Teacher Accounts page lists Teachers who are no longer teaching. It also lists Classified Staff that are not teachers. Caus...

Wed, Oct 23, 2024 at 7:51 PM

Data Validation Refresh error: “There was an error refreshing the results. Please try again.”
Issue: When refreshing a Data Validation, an error message appears: “There was an error refreshing the results. Please try again.”   Environmen...

Fri, Oct 25, 2024 at 2:33 PM

How to Add a Student From a Previous Year When the Student was Added after Rollover - No Overlapping STU.ID
If a student was added to Demographics and Attendance Enrollment in a previous year, after New Year Rollover, the student may not show up in District Stu...

Sat, Aug 10, 2024 at 6:16 PM

How to Add a Student From a Previous Year When the Student was Added after Rollover and There are Now Duplicate Student IDs
How to reconcile two students having the same ID number in separate databases, now causing an overlap.  If a student is added to a database other than t...

Thu, Aug 15, 2024 at 3:08 PM

How to Change a Staff ID number
How to change the STF.ID value of a STF record Step 1: Verify the new ID is not in use SELECT * FROM STF WHERE ID = 123 Step 2: Prepare the scrip...

Thu, Apr 18, 2024 at 1:48 PM