Why doesn't the Cog Wheel (Notification Preferences) show on the Contacts page when emulating a user?
The Cog Wheel (Notifications Preferences) will not appear on the Contacts page when emulating a user due to the Communications link being unavailable since 10/24/24.
This change was implemented to enhance the privacy and security of users’ data. Allowing the impersonation of a user into an external system without notifying them creates a security risk, especially for a communication platform. This update helps maintain strict confidentiality and protect sensitive information. ParentSquare is also working on improvements to support researching and emulating accounts more securely.