This folder contains 45 articles
How-To's and Troubleshooting
Issue: Student Demographic Primary Contact fields (CON.FW, CON.MW) are showing incorrect data. Environment Student Demographics STU.FW, STU.MW ...
Thu, Aug 15, 2024 at 3:08 PM
On Student Demographics, the Birth State is not listed for a country. Additional Birth States cannot be added via the Update Code Table. Birth States ...
Sat, Aug 10, 2024 at 6:22 PM
Issue: A student does not have a VPC code present in the STU.VPC field on the Stu Data 2 page. Environment: Student Demographics > Stu Data 2 Tab...
Thu, Aug 15, 2024 at 3:08 PM
Issue Description: When attempting to upload a student's picture the image is displaying sideways; however, if the image file is opened outside of Aerie...
Mon, Oct 28, 2024 at 11:47 AM
Issue A Teacher Record needs to be re-activated, but there is no option to choose Active on the Status (TCH.TG) field on the Teacher Data page. Cause ...
Sat, Aug 10, 2024 at 6:16 PM
As part of the School Start up routine, Teacher records that are no longer needed in the new school year should be deleted. If the Delete button is not avai...
Sat, Aug 10, 2024 at 6:16 PM
The district has decided to delete a Student Record but is unable to delete the record. Cause The Student Record has Attendance and/or Gradebook Scores...
Thu, Aug 15, 2024 at 3:08 PM
When manually assigning lockers on the backend via SQL, ensure that both the LKR and STU (STU.LKR) tables are updated, as STU.LKR does not automatically pul...
Tue, Dec 17, 2024 at 2:16 PM
What is the best practice to exit students that are not returning - after the New Year Rollover? The End of Year > Status field (exit reason) should b...
Sat, Aug 10, 2024 at 6:16 PM
What is the Difference between Correspondence Language and Reporting Language? The Correspondence Language is the language in which a parent wants to re...
Thu, Aug 15, 2024 at 3:23 PM