Issue
Student's name is changed in Aeries but is not changing in Google.
Student's name is changed in Aeries but is not changing in Google.
Environment
Districts using Google integration
Cause
The student's account has already been linked via Google
Resolution
The name must be updated in both Aeries and the Google Admin Console
Google Admin Console steps:
Note: If your Email format uses name data, add the old email account to the Alternate Email alias to allow access to prior work.