Issue: Setting a user as an Administrator Role in Classlink using the OneRoster Export. 


Resolution: 

To set a user as an Administrator Role for Classlink via the OneRoster Export, follow these steps:

  1. Add STC Record:

    • Ensure that the Staff Record includes an STC Record.

  2. Verify Dates:

    • The STC.DT field must be blank or have a date before or equal to the date of the data pull.
    • The STF.ED field must be blank or have a date after or equal to the date of the data pull.

  3. Check the following:

    • The user must not be associated with any TCH or active SSE record.
    • The STF.TG field must be blank.
    • The STF.ID field must be greater than 0.

Cause: Incorrect or incomplete staff record details can prevent the user from being assigned an administrator role.