Order Management in AeriesWeb provides access to orders created using the Online Store feature of the Parent/Student Portals. The Order Management form is used to view the status of purchases, edit order messages, and cancel purchases. 

Order Management is accessed by selecting Aeries Payments > Order Management from the main navigation menu. 

The Order Management form will return records for items that have been placed in the Online Store's shopping cart by Portal users.

Select the Details button of an existing record to gather more information about the existing purchases or cancel orders that have not been completed.

Select Details  will open the following form.

If the purchase has a status of Completed, and the current AeriesWeb user has update permissions to the ODR table, an Edit button will appear at the bottom of the form. Selecting Edit will reveal the follow form/options which permit the editing of Internal and External Messages for the current Order.

If the purchase is in a Pending state which means an Item has been placed in the shopping cart and the payment process was started but not completed,  an additional option to cancel the current purchase appears at the bottom of the form. Selecting Cancel Order will cancel the Order and remove the item from the Order Management list.  

Note: Canceling a pending purchase in AeriesWeb will DEL tag the associated ODR record. The Parent/Student can also can cancel a purchase by removing an item from their shopping cart. If the Parent/Student removes a item from their Online Store cart, the ODR record will show a status of Canceled but will not be DEL tagged.