When attempting to enter a course ID for a new record in a transcript, it does not populate in the course ID search and displays the message "No Courses Found". This is relevant for courses found within district courses but do not show up in the transcript course ID search.
Cause
This issue occurs when no HIS records exist for the course. This could be a new course or a course that has only recently contained sections. This can be verified by going to the course data and pressing the References button, there should be no HIS records listed.
Resolution
- When using Add New Record, the user needs to type the course ID manually and enter the rest of the grade information as the user normally would.
- After saving this record, the course ID will now populate in the course ID search of future transcript records.