This folder contains 19 articles
How-To's and Troubleshooting
The Define Email Text does not save text in the email body at the District level Cause Missing Parent/Student Portal URLs from District Options R...
Tue, Oct 22, 2024 at 11:14 AM
When trying to create a Portal Document Request there is an error message when selecting Save and/or Save and Close Cause All fields are required excep...
Sat, Aug 10, 2024 at 4:24 PM
Issue The LOG table shows a parent portal account or a student portal account updating Secondary Student Data fields - SSD.RDW, SSD.RSD, and SSD.RUW even t...
Tue, Oct 8, 2024 at 9:08 PM
How to add text to the Parent/Student Portal login page Step 1: Navigate to the School Options page at the District Level Step 2: Select Change...
Sat, Aug 10, 2024 at 6:16 PM
This can be changed with a query and the Change Function button on the query page. Step 1: Navigate to the Query Page Step 2: Run the following qu...
Sat, Aug 10, 2024 at 6:22 PM
How to hide students In Parent and Student Portals using their Status Tag Navigate to the Portal Options page and select the Miscellaneous tab In the pro...
Mon, Aug 19, 2024 at 11:50 AM
How to remove portal accounts that are no longer linked to a student record. Step 1: Back up the affected tables example: SELECT * INTO PWA_BACKUP_...
Wed, Oct 2, 2024 at 10:08 AM
Follow the steps below to restrict Contact information in the Parent Portal Step 1: If one does not already exist, create a restriction code (STU.DNR) i...
Sat, Aug 10, 2024 at 6:25 PM
If you wish to use a fake student record to test the Parent Portal, here's how: Step 1: Create a fake student record in Aeries. View this article...
Thu, Aug 15, 2024 at 3:08 PM
If a student has a restriction on one of their Contact records, how to verify the Portal Account? When a Student has a restricted Contact record in Ae...
Wed, Nov 6, 2024 at 3:51 PM