Error when running Attendance Letters



Environment

  • School Based Attendance Letters


Cause

The emailed error message details indicate there is a mismatch in the number of absences required to get the letter on the same letter ID (different Languages). 

Example: 

The Absent Letter Part 2 for English has 6 Total Attendance Codes needed to get the letter. The Absent Letter Part 2 for Spanish has 3 Total Attendance Codes needed to get the letter.


 

 


Resolution

 Adjust the count on the incorrect Letter