Issue
The Letter Counters on the student Attendance page is not updating when using District Attendance Letters
Cause
Letter Counters are not applicable to District Attendance Letters. The Letter Log (LTL) table will determine if a student is eligible for the next District Attendance Letter in the sequence
Solution
- Navigate to District Settings
- Select Disable School Based Letters so the Letter Counter fields will no longer show
For more information about District Attendance Letters, please visit this article: District Attendance Letters Security and District Setting