This folder contains 4 articles

How-To's and Troubleshooting

District Attendance Letters Fail To Generate
District Attendance letters fail to generate  Cause STU.PEM has more than one email address populated. Resolution Check STU.PEM for multiple em...

Tue, Nov 26, 2024 at 2:25 PM

How to Verify an Attendance Notification was Sent
To verify if an Attendance Notification was sent, the Aeries LOG may be queried. The following example queries will help to determine if an Attendance N...

Fri, Oct 25, 2024 at 4:39 PM

Maintaining Contact with Early Graduates via ParentSquare
Issue: Using ParentSquare to contact students who have Graduated early from your District. Recommendations: Add a Personal Email Address for Gradu...

Tue, Oct 15, 2024 at 4:40 PM

Why does User not show in ParentSquare
An Admin or User account does not have access to ParentSquare. Solution: Verify that the User or Admin account has a Staff record (STF). According ...

Tue, Oct 22, 2024 at 1:39 PM