Session Description
In this session, participants will explore effective communication techniques to handle tough situations at work. Learn to defuse tension, build positive relationships, and foster a collaborative work environment. The session will delve into active listening, empathetic responses, and assertive communication, providing practical tools for navigating conflicts with professionalism. Participants will leave with a heightened ability to manage difficult situations gracefully and contribute to a harmonious and productive school office atmosphere
Session Content
In this session, participants will:
- Gain practical tools for managing and resolving workplace conflicts using active listening, empathetic responses, and assertive communication.
- Learn strategies to build and maintain positive relationships with colleagues, fostering a more collaborative and supportive work environment.
- Develop the confidence to approach and navigate challenging situations with professionalism and composure.
- Leave with actionable techniques to defuse tension and contribute to a more productive and harmonious school office environment.