The answers to Supplemental Questions configured in Online Enrollment are not importing, even though they are mapped correctly

Cause

The data is incompatible with the destination field. For example, the destination field has a character limit of 1, but the answers to the Supplemental Question exceed 1 character

Supplemental Question answers in Online Enrollment:

Field definition for SUP.DI7 in Aeries: 

Resolution

Adjust either the destination field or the Supplemental Question choices so the two are compatible